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Privacy Policy

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MyFixIt Privacy Policy

Last updated: February 5, 2026

This Privacy Policy explains how MyFixIt collects, uses, and shares information when you use our website, app, and services.

1. Information We Collect

  • Contact details such as name, email, phone number, and address.
  • Service details, photos, and notes you submit for repair requests.
  • Payment and transaction data processed by our payment partners.
  • Device and usage data like IP address, browser type, and pages viewed.

2. How We Use Information

  • Provide, booking, and manage services.
  • Process payments and send confirmations.
  • Improve platform performance and customer support.
  • Send service updates and essential notices.

3. Sharing Information

  • With service providers to complete your requests.
  • With vendors that help us operate the platform.
  • When required by law or to protect user safety.

4. Cookies & Analytics

We use cookies and similar technologies to keep you signed in, remember preferences, and measure site performance. You can control cookies through your browser settings.

5. Data Retention

We retain information as long as needed to provide services and meet legal requirements. When data is no longer needed, we delete or anonymize it.

6. Security

We use reasonable safeguards to protect information, but no system is completely secure. Please protect your account credentials.

7. Your Choices

  • Update account details from your profile settings.
  • Opt out of marketing emails using the unsubscribe link.
  • Request access, correction, or deletion of your data where applicable.

8. Children's Privacy

MyFixIt is not intended for children under 13. We do not knowingly collect data from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective when posted on this page with a new "Last updated" date.

10. Contact Us

For questions about this Privacy Policy, contact MyFixIt support at support@myfixit.com.

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